The ServiceNow app is created by Expertize.

With it, they can create and update incidents in ServiceNow directly from their 4me account. Organizations that use 4me but also have a ServiceNow installation can also install the ServiceNow app from the App Store. As soon as the integration is activated, it automatically starts to track the level of service that the organizations provide to each other. The added advantage of using this integration to connect ServiceNow instances is that it makes 4me ‘s advanced SLA reporting available. It allows them to effectively outsource the hosting, monitoring, support and maintenance of the interfaces between the ServiceNow instances. Because this integration is based on the 4me Integration service, it is fully customizable.Ĭustomers that need to connect multiple ServiceNow instances can also use this standard integration. With this integration in place, ServiceNow requests and incidents can be passed to 4me as requests, and 4me requests can be passed to ServiceNow as either requests or incidents. The standard ServiceNow integration makes it easier for 4me customers to work together with organizations that use ServiceNow.

Lansweeper integration with servicenow